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Please Note: In order to provide our members with the highest quality programs and events, it is necessary to have accurate attendance numbers when scheduling speakers and securing venues. For this reason, no refunds are offered for cancellations, including if the event is rescheduled. However, you may send an alternate to the event at no additional charge. Reach out to us at [email protected] for name changes or questions.
CX Immersion Bootcamp
August 27, 2026
9:00 AM - 4:00 PM
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Barton Malow Holdings
26500 American Drive
Southfield, MI 48034
https://www.bartonmalow.com/
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CX immersion for AEC marketers & business developers
CX Immersion is a workshop focused on building client loyalty that leads to repeat work, referrals, and a stronger reputation in the marketplace. Grounded in SMPS Foundation research, CX Immersion emphasizes practical tools you can put to work right away at your firm. You’ll leave with:
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A draft CX Charter to align leadership and internal teams
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A Voice‑of‑Client plan to systematically gather and act on client feedback
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An ROI framework to show CX’s tangible impact on business performance
This is just the beginning. New cities and dates have been announced. Check out the information below and find an event at a city near you.
Seats are limited. Secure your spot and take the lead in building client-first firms that thrive.
Future Meetings
The Annual IFMA Detroit Riverboat Cruise
Stroh’s River Place Dock
201 Joseph Campau
Detroit, MI 48207
https://diamondjack.com/
CX Immersion Bootcamp
Barton Malow Holdings
26500 American Drive
Southfield, MI 48034
https://www.bartonmalow.com/
Coaching Strategies for Senior Leaders
NBS Commercial Interiors
2595 Bellingham Rd
Troy, MI 48083
https://www.yournbs.com/who-we-are/locations/
